DAVILA TAX SERVICES SMS TERMS AND CONDITIONS Effective Date: September 4, 2026 Program Name Davila Tax Services Customer Care SMS Program Description Davila Tax Services may send text messages to customers who voluntarily request or consent to receive information by SMS. Messages may include: - Business address and office hours - Appointment-related information - Document reminders - Information requested during a telephone call - Customer service responses - Service-related information Opt-In Customers may opt in verbally during a telephone call with Davila Tax Services. For example, a staff member or virtual receptionist may ask: "Would you like me to send that information to you by text message?" A message will only be sent after the customer agrees. Consent to receive SMS messages is not a condition of purchasing or receiving services. Message Frequency Message frequency varies depending on the customer's requests and interactions with Davila Tax Services. Message and Data Rates Message and data rates may apply depending on the customer's wireless carrier and service plan. Opt-Out Customers may reply STOP at any time to stop receiving text messages. After opting out, the customer may receive a final confirmation message indicating that no further messages will be sent. Help Customers may reply HELP for assistance. Customers may also contact Davila Tax Services at: 773-277-6666 Carrier Disclaimer Wireless carriers are not liable for delayed or undelivered messages. Privacy Davila Tax Services respects customer privacy. Mobile phone numbers, SMS opt-in information, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy for additional information regarding how personal information is handled. Contact Information Davila Tax Services Phone: 773-277-6666