DAVILA TAX SERVICES PRIVACY POLICY Effective Date: September 4, 2026 Davila Tax Services respects the privacy of our clients and is committed to protecting personal information. Information We Collect We may collect information that clients provide to us directly, including: - Name - Telephone number - Email address - Mailing address - Appointment information - Service-related information - Information voluntarily provided during telephone calls, office visits, or other communications How We Use Information We use client information to: - Respond to customer inquiries - Provide requested information - Schedule and manage appointments - Provide customer service - Send information requested by the client, including our business address, office hours, appointment information, document reminders, and service-related information - Communicate regarding services requested by the client SMS/Text Messaging Clients may voluntarily consent to receive text messages from Davila Tax Services. Text messages may include: - Business address and office hours - Appointment-related information - Document reminders - Information requested during a telephone call - Customer service responses - Service-related information Message frequency varies depending on the client's requests and interactions with Davila Tax Services. Message and data rates may apply. Clients may reply STOP to opt out of text messages at any time. Clients may reply HELP for assistance. Consent to receive text messages is not a condition of purchasing or receiving services. Mobile Information and SMS Consent Mobile phone numbers, SMS opt-in information, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be disclosed to service providers only when necessary to provide requested services or operate our communications systems, subject to appropriate confidentiality and privacy protections. Data Security We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. Third-Party Services Davila Tax Services may use third-party service providers to support communications, scheduling, telephone, messaging, and other business functions. These providers may process information only as necessary to provide their services. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page. Contact Us Davila Tax Services Phone: 773-277-6666